(4.3 / 5)2005+ Ratings

Joie Reviews

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Overall Rating

4.3
11 Reviews
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About Joie

Joie.com is a versatile platform offering a wide range of products. The site showcases new arrivals including a variety of dresses, jackets, jeans, and tops in multiple colors and designs. Notable items include the Ruva Cotton Mini Dress, Lulue Jacket, Lunia Straight Jean, and Brisa Sleeveless Top. In addition to clothing, Joie.com also offers kitchen products such as the Flip and Fill Ice Cube Tray, Reusable Drinking Straw, and Blossom Pineapple Corer and Slicer. Furthermore, Joie provides support for pushchairs and car seats, including infant carriers, toddler car seats, and boosters. For any inquiries, there are helpful associates reachable via phone or email. The platform is committed to providing quality products and excellent customer service.

Joie Pros & Cons

Pros of Joie.com

  • Quality Materials: Joie is known for using high-quality fabrics and materials, ensuring durability and comfort in its products.
  • Stylish Designs: The brand offers a range of fashion-forward pieces that appeal to modern consumers, with a focus on contemporary styles.
  • Versatile Collections: Joie's collections often include items suitable for various occasions, from casual wear to more formal attire.
  • Customer Service: Positive feedback regarding customer service, including responsive support and easy return processes.
  • Sustainable Practices: Some products are made with sustainable materials, appealing to eco-conscious consumers.

Cons of Joie.com

  • Pricing: Products can be on the higher end of the price spectrum, which may not be accessible for all shoppers.
  • Limited Availability: Certain items may sell out quickly or have limited stock, making it difficult for customers to purchase desired products.
  • Traffic Decline: Recent data indicates a decrease in web traffic, suggesting potential challenges in customer engagement or market competition.
  • Size Range: The sizing options may not cater to all body types, limiting inclusivity for some customers.
  • Shipping Costs: Depending on the location, shipping fees may be considered high, especially for international orders.

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Joie Customer Reviews (11)

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Letícia Carvalho
Letícia Carvalho
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Feb 9, 2023
Johnnie McShane
Johnnie McShane
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Feb 9, 2023
Khazimat Kishiev
Khazimat Kishiev
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Feb 9, 2023
Charles Patterson
Charles Patterson
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Feb 8, 2023
Chelsea Green
Chelsea Green
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Feb 8, 2023
Arthur Herman
Arthur Herman
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Feb 8, 2023
Vignette Gilbert
Vignette Gilbert
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Feb 7, 2023
Donald Gladstone
Donald Gladstone
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Feb 4, 2023
Geneva Joseph
Geneva Joseph
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Feb 4, 2023
George Ward
George Ward
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Feb 4, 2023

Joie Customer’s Q&A

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Joie Features and Benefits

Joie.com offers a variety of key features and benefits that enhance the user experience and product functionality:

Safety

  • Rigorous Testing: All products undergo extensive safety testing to meet or exceed industry standards.
  • Innovative Design: Features like side impact protection in car seats ensure maximum safety for children.

Versatility

  • Adaptable Products: Many items, such as strollers and car seats, are designed to grow with the child, providing multiple configurations for different ages and stages.
  • 4-in-1 Carrying Positions: Baby carriers offer various carrying options for optimal support and comfort.

Comfort

  • Ergonomic Design: Products are designed to provide natural positioning for babies, enhancing comfort during use.
  • Soft Padding: High-quality materials ensure a cozy experience for infants.

Practicality

  • Easy to Clean: Removable and washable components make maintenance simple and hassle-free.
  • User-Friendly Features: Products often include adjustable elements like trays and footrests for customized use.

Style

  • Modern Aesthetic: Joie products combine functionality with contemporary design, appealing to style-conscious parents.

Affordability

  • Competitive Pricing: Joie focuses on providing high-quality products at accessible price points, making them suitable for a wide range of families.

These features collectively contribute to a positive experience for both parents and children, emphasizing safety, comfort, and practicality.

Joie Pricing

Joie.com features a luxury lifestyle brand known for its diverse range of clothing and accessories. The pricing reflects this luxury status, with items typically ranging from around $138 for jackets to $398 for dresses. For instance, the Ruva Cotton Mini Dress is priced at $298, while the Flo Silk Sleeveless Top costs $198. The brand also offers a sale section where discounts can be found on various items. Prices may vary based on the specific item and its materials, and customers can explore the website for the most current pricing details.

Payment Method

Joie.com accepts several payment methods for customer convenience, including Visa, MasterCard, American Express, and Discover. To ensure secure transactions, Joie.com utilizes the latest SSL encryption technology to protect personal and credit card information. Credit card numbers are not stored on their systems, and all orders are processed through a secure checkout system. Additionally, the billing address must match the address on file with the credit card company for added security.

Joie FAQs

FAQ

Joie Alternatives

The top 10 alternatives to Joie.com, focusing on similar fashion and apparel brands, include:

1. Vince

  • Known for its luxury casual wear and high-quality materials.

2. Equipment

  • Offers a range of elegant clothing, emphasizing modern femininity.

3. Rebecca Taylor

  • Features a collection designed with a classically feminine aesthetic.

4. Diane von Furstenberg (DVF)

  • Famous for its iconic wrap dresses and bold prints, embodying timeless style.

5. Nordstrom

  • A major retailer providing a wide variety of brands and styles, known for its customer service.

6. Shoshanna

  • Offers dresses and tops suitable for various occasions, focusing on feminine designs.

7. Nobis

  • Specializes in luxury outerwear, particularly known for its stylish and functional winter apparel.

8. Likely

  • Features trendy dresses and stylish pieces at a more accessible price point, appealing to a younger audience.

9. Aspiga

  • Focuses on sustainable fashion with a vibrant collection inspired by global trends.

10. Talbots

  • Offers classic styles with a focus on timeless pieces for women, catering to a diverse age range.

These brands provide various options for shoppers seeking alternatives to Joie's offerings in the fashion industry.

FAQ

How To Open A Joie Account?

To open an account on joie.com, follow these steps:

  1. Visit the joie.com website.
  2. As checking out for the first time, you will be asked to create a password and verify it.
  3. This will allow you to come back and check the status of your order and to cancel it assuming it has not shipped yet.

Remember, your personal online security is important. Joie uses the latest SSL encryption technology to store and safely transmit personal information. All orders are processed through a secure checkout system. For your safety and protection, the billing address you provide should match the address on file with your credit card company.

FAQ

About Joie.com Prices and Cost?

Joie is a luxury lifestyle brand that sells a variety of clothing and accessories. The brand offers a stunning variety of apparel to choose from, including tops, dresses, sweaters, outerwear, boots, shoes, sandals, and much more. All of their pieces are made with care and from high-quality materials. The brand is a celebrity favorite that has been around for 20 years. They also have a robust sale section and amazing discounts. Joie offers international shipping and has a 30-day return policy. Afterpay is available to help pay for each dazzling purchase in hassle-free installments. The brand’s price point is luxury and can be expensive for some. For example, the Ruva Cotton Mini Dress is priced at $298.00, the Lulue Jacket is priced at $138.00, and the Flo Silk Sleeveless Top is priced at $198.00. Prices for other items can be found on their website. Please note that prices may vary depending on the item and its material.

FAQ

About Joie.com Payment Method?

Joie.com accepts several payment methods for the convenience of its customers. These include Visa, MasterCard, American Express, and Discover. To ensure the security of transactions, Joie.com uses the latest SSL encryption technology. This technology is used to store some personal information and safely transmit credit card information. However, it's important to note that credit card numbers are not stored on Joie.com's systems. All orders are processed through a secure checkout system. For additional safety and protection, the billing address provided by customers is confirmed to match the address on file with the credit card company. This ensures that all transactions are secure and safe for customers.

FAQ

What is Joie's email address for customer service?

Joie's email address for customer service is service@joie.com.
FAQ

What is Joie's return policy?

Joie accepts returns of products in their original condition with all tags attached within 30 days of receipt of the order. Shipping and handling charges are non-refundable.
FAQ

How long does it take for Joie to receive and process a return package?

It usually takes 1 week for Joie to receive a return package. Once delivered to their fulfillment center in Chino, CA, customers can expect their return to be processed within 10-14 business days.
FAQ

What credit card payment options does Joie.com accept?

Joie.com accepts American Express, MasterCard, and Visa.
FAQ

What should I do if I received a damaged or defective item from Joie.com?

Customers can return any damaged or defective item purchased from Joie.com for a refund or request a replacement.
FAQ

About Joie.com Popular Products and Services?

Joie.com is recognized for its baby gear and women's clothing. The baby gear includes products like the Pact Pro, a lightweight stroller designed for children from birth to 22 kg. They also offer a collection with fabrics made from 100% recycled plastic bottles. The Joie Signature collection is another popular line that combines luxurious style with practical product features. Some of the most loved products by parents include the i-Spin 360â„¢ i-Size spinning car seat, finitiâ„¢ 4in1 multi-mode pram, roomieâ„¢ go bedside travel crib, and savvyâ„¢ 4in1 baby carrier.

For women's clothing, Joie offers a range of products including silk blouses, loungewear, tops, bottoms, dresses, jumpsuits, blazers, outerwear, and shoes. New arrivals include items like the Ruva Cotton Mini Dress, Lulue Jacket, Lunia Straight Jean, Brisa Sleeveless Top, and Esmeralda Dress. Joie is known for its accessible and luxurious brand image.

Joie also offers a 2-year warranty on its products and provides expert product support for customers. The brand is committed to safety, quality, and affordability. It tests its products to ensure they are durable and can withstand years of use. Joie takes its role in protecting day-to-day life seriously with baby gear that surpasses EU safety standards.

FAQ

Joie.com Return Policy?

At Joie.com, customers have 30 days to return any unwanted items purchased, assuming they are in the condition in which they were received with all tags attached. Please note, items purchased as Final Sale do not qualify for returns and Joie.com does not provide free returns on international orders. If a final sale item received was damaged, or an incorrect item was received, customers are advised to contact customer service.

For US Returns, customers can log into their account, select Order History, and then select the order they wish to return. If eligible for a refund, a "Return Items" button will appear within the order. Customers can click this button and specify the quantity and reason for the items they are returning. Once completed, a button labeled "Print Return Label" will appear. Customers can click this button and then print out their return label. Place the items being returned in a package and attach the printed return label to the package. An email confirming the refund will be sent when Joie.com receives the returned item(s).

For International Returns, customers can follow the same steps as for US Returns, but instead of a "Print Return Label" button, a "Print Return Authorization" button will appear. Customers can click this, print their return authorization form and include it in their package. Joie.com does not provide nor pay for return labels on international orders. Customers are advised to send back their returns to the address listed on the Return Authorization they printed using a shipping company of their choice. An email confirming the refund will be sent when Joie.com receives the returned item(s).

Regarding the Shipping Policy, most orders will ship out within 1 business day of being placed. 2 Day Shipping orders received by 12PM PST are shipped the same business day. 2 Day Shipping received after 12PM PST will be shipped the following business day. Joie.com does not ship on weekends or holidays. Free returns are only offered for orders in the United States. For Domestic Orders, free shipping is offered for purchases totaling $250.00 or more. For purchases less than $250.00, ground shipping is available for $7.00 and 2 Day Shipping is available for $30.00. For International Orders, free shipping is offered for purchases totaling $500.00 or more. For purchases less than $500.00, international shipping is available for $20.00.

FAQ

What are the key features of Joie's baby gear?

Joie's baby gear is known for its versatility and adaptability. The gear includes a range of products such as car seats, pushchairs, highchairs, swings & bouncers, cots & cribs, and baby carriers. One of the key features is the 4-in-1 carrying positions that offer optimal support and a change of scenery for the baby while keeping them close. The gear is carefully engineered to cradle the infant’s naturally C-shaped spine, hugging them in their favorite fetal position.

The Joie Aeria stroller is a versatile four-in-one pushchair designed to adapt to the child’s needs as they grow. It is compatible with carry cots, infant carriers, and offers both forward and rearward facing seat options. The seat is also height-adjustable.

Joie's gear is made from high-quality materials like aero-grade aluminium, super-strength steel, and undiluted plastics. The gear is built to be adaptable for newborns to pre-teens, and every overnight growth spurt in between.

Joie stands behind every product they make, offering a 2-year warranty and expert product support. They put their products to the test so you can rest assured they're durable enough to withstand years of adventures. Joie takes their role in protecting your day-to-day life seriously with baby gear that surpasses EU safety standards and works hard for you every single day.

Please note that this information is based on the available resources and may not cover all the features of Joie's baby gear. For the most accurate and comprehensive information, it's recommended to visit Joie's official website or contact their customer service.

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